Clark Hill PLC
Position Description
Position: Records Administrator/Backup Receptionist
Reports To: Records Manager and Office Manager
Status: Full Time, Non-Exempt
Summary:
The Records Administrator/Backup Receptionist is responsible for providing records administrative support and daily backup reception support, as well as providing general office and administrative support as needed.
This position supports the records administration needs of multiple offices and will commute between Grand Rapids and Lansing on a recurring basis and will travel to other Clark Hill offices for special records projects as assigned.
Punctuality and reliable attendance are critical in this role.
Records Administrator
Prior experience in a law firm or corporate legal department or records department a plus
Data entry and maintenance
Generate barcode file labels; organize file areas; prepare files for offsite storage; retrievals from offsite storage
Scanning and saving documents to the system
Knowledge of Elite Enterprise Records Management software a plus
Proficiency with Microsoft Office Suite (Word, Outlook, Excel) a must
Accurate data entry skills a must
Strong customer service skills
Must be a team player and willing to learn
Strong attention to detail and organizational skills
Self-motivated with ability to work independently and to identify down-time projects
Ability to lift heavy boxes (35-50 pounds)
Must have a valid driver’s license and reliable transportation
Must have the ability and willingness to travel to other sites for extended periods of time
Backup Receptionist
Team with the primary Receptionist to ensure adequate front desk coverage
Provide daily backup support for reception during lunches, breaks, and any other situations where the receptionist may need to step away.
Tasks for these time periods may include:
Efficiently admit and greet all clients and visitors
Answer incoming phone calls and direct appropriately
Proactively ensure that excellent housekeeping standards are maintained in client facing areas
Provide visitors with parking assistance (directions, validations, etc.
)
When performing backup duties for an extended time period (i.
e.
while the Receptionist is out on PTO), in addition to the examples listed above, this individual will also be responsible for tasks such as:
Process incoming payments
Schedule conference rooms and coordinate set-ups with Office Services
Prepare quick checks for filing fees
Notify the Office Manager of any maintenance issues and assist with work order submissions
Ensure that reception support is seamless in the absence of the primary receptionist
Assist with Hospitality and General Office Services duties when necessary
Provide general office and administrative support as needed/assigned
The salary range at the time of posting is $35,360.
00-$40,976.
00 annually, based upon a full-time work schedule.
Actual compensation will be influenced by various factors, including but not limited to employee qualifications, relevant experience, skill sets, training, internal equity, and market data.
This position is eligible for an annual discretionary bonus.
In addition, Clark Hill offers employees the ability to participate in health insurance with optional HSA/FSA, short term disability, long term disability, dental insurance, vision care, life insurance, 401K, vacation, sick time, parking/public transportation allowance, and an employee assistance program.
Clark Hill PLC is an Equal Opportunity Employer
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