Acorn Tire & Auto Service (Midas) is locally owned and operated with more than 50 years in the industry, with a recent ownership change in March of 2022.
Since acquiring, we are committed to bringing the family atmosphere back into our organization for both our teammates and guests.
The Acorn Auto Store Team Leader is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability).
He or she promotes customer satisfaction and retention and growth of existing and new business.
In addition, the Store Team Leader owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety.
He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives.
The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.
Responsibilities
As a Acorn Auto Service Store Team Leader, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Recruit, hire, train, motivate, evaluate, schedule and coach employees
Deliver exceptional guest service while listening and consulting customers
Following up with guest, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, coach, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
Oversee all sales, accounting and clerical functions from Service Advisors
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Responsible for any inventory losses
Overall cleanliness and organization of the facility, including environmental compliance
Employee’s payroll; record keeping of hours and scheduling
Updating and submitting daily sales reports to Corporate
Qualifications
General automotive knowledge
Excellent customer service disposition
Good communication skills
Strong POS computer and Internet skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule, with minimum of 5 days/46 hours.
Valid driver’s license
All Store Leaders receive a monthly bonus program with top store leaders earning well over $150K per year
We offer medical, dental and vision insurances, the 1st of the month following 30 days of continuous employment.
Vacation 5 days after 180 days of employment, 2 weeks at 1 year work anniversary
Paid holidays after 90 days of continuous employment.
We are closed ALL major holidays.
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