January 2024 - Account Manager Training Program (Grand Rapids)

Working at Lockton At Lockton, we’re passionate about helping our people achieve their ultimate potential.
Our people are curious, action-oriented and always striving to make ourselves and those around us better.
We’re active listeners working to ensure understanding and problem solvers developing innovative solutions.
If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit Founders Series Schedule Full-time Job type Standard Workplace In Office Your Responsibilities Responsibilities Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions Researches an issues’ root cause, implements, and resolves policy-related issues Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans Engages in limited client strategy meetings to manage insured expectations for upcoming term Gathers and compiles exposure information from the Client, including compiling loss-run schedules and SOV’s Establish an expertise in property modeling and exposure evaluation Participates in negotiations with carriers for new and renewal quotes with oversight Collaborates with senior staff in selecting new markets for submission and requesting quotes Helps review new business opportunity information and provides related recommendations to Unit Manager/Account Executive/Producer Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors Reviews quotes, binders, and endorsements and makes requests for changes as needed Receives policy, then updates and completes policy check to ensure completeness Updates specifications, application, and summary information to reflect changes during the year Informs Client of any and all changes that may affect insurance premiums or coverage Inputs Client information into data management system, ensuring accuracy and completeness Generates materials for Client presentations and meetings Creates and sends compliance communications as needed Performs other responsibilities and duties as needed Qualifications Qualifications Strong knowledge of Microsoft Office Suite (Outlook and Excel) Strong verbal and interpersonal communication skills required Ability to complete continuing education requirements as well as CPCU & ARM Ability to attend company, department, and team meetings as required, including industry training sessions Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to efficiently organize work and manage time in order to meet deadlines Ability to travel by automobile and aircraft Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine Ability to work on a computer for a prolonged amount of time Ability to work outside of normal business hours as needed Legally able to work in the United States Equal Opportunity Statement Lockton Companies is proud to provide everyone an equal opportunity to grow and advance.
We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone.
We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences.
As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton Lockton is the largest privately held independent insurance brokerage in the world.
Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities.
As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people.
You belong at Lockton.
How We Will Support You At Lockton, we empower you to be true to yourself in all that you do.
Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time.
In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc.
Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity.
Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.