Client Service Representative

*About us* Five Star Sedan & Limo Service is a small business in Grand Rapids, MI.
We are a professional company providing luxury transportation for the Greater Grand Rapids area.
Our work environment includes: * Comfortable office setting * Safe work environment * Relaxed atmosphere * On-the-job training Responsibilities: - Provide exceptional customer service to clients and customers - Serve as the primary point of contact for customer inquiries and concerns - Assist customers with product inquiries, troubleshooting, and issue resolution - Maintain accurate and up-to-date customer records in the Limo Anywhere Software - Collaborate with cross-functional teams to ensure customer satisfaction and problem resolution - Analyze customer feedback and market trends to identify areas for improvement - Manage and prioritize multiple customer requests and tasks simultaneously - Build and maintain strong relationships with key accounts Requirements: - Previous experience in a customer service or call center a plus - Strong communication skills, both written and verbal - Proficient in using CRM platforms, such as Salesforce or similar - Ability to analyze data and make informed decisions based on market trends - Excellent project management skills, with the ability to prioritize tasks effectively - Demonstrated ability to build rapport and maintain positive customer relationship If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Please submit your resume highlighting your relevant experience.
We look forward to reviewing your application! Job Type: Part-time Pay: $15.
50 - $18.
50 per hour Expected hours: 20 – 30 per week Benefits: * Employee discount * Flexible schedule * Paid time off Schedule: * Day shift * Monday to Friday Ability to Relocate: * Grand Rapids, MI 49505: Relocate before starting work (Required) Work Location: In person