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Human Resources/Customer Service/Office Administration

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Posted : Monday, August 26, 2024 12:22 AM

Looking to make a job change? Willing to work within an interesting new industry? AAA Lawn Care might be just the place for you! Started in 1984, AAA Lawn Care is a locally owned lawn fertilization & weed control company that has serviced Kent, Ottawa & Muskegon counties for the past 40 years.
Our staff of over 50 employees takes pride in setting the standard for honesty, integrity, and quality customer-focused service.
This is a full-time year-round position.
Give us a look.
Chances are you won’t be disappointed.
*HR Functions: * · Answers standard questions related to policies, benefits, and hiring processes.
More complex questions should be referred to the appropriate management staff.
· Process payroll records, employee status changes, and employment related paperwork.
· Assist with pre-employment background checks, scheduling of new hire physicals, and the coordination of new employee onboarding.
· Maintain positive working relationships with employees, supervisors, and management.
· Maintains the integrity and confidentiality of human resource files and records.
· Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
· Provide backup support to various HR functions and handle additional assigned duties.
· Relies on instructions and pre-established guidelines to perform the functions of the job.
· Assists in the administration of attendance and leave of absences, including FMLA.
· Recruiting, Phone & In Person Interviewing, Exit Interviews *Office Administration/Customer Service Functions:* · Handle incoming calls in a professional manner, providing customer service to current and prospective customers.
· Taking credit card payments, setting up service calls, and answering general lawn care related questions (will train).
· Providing support to technicians in the field through texting and phone calls.
We currently have 45 technicians.
· Administrative support to the management team.
· Learning new job duties as the season progresses and priorities shift.
*Qualifications:* · 2-3 years previous HR and/or office administration related experience.
· Has knowledge of commonly used concepts, practices, and procedures within the HR field.
· Ability to prioritize tasks · Strong clerical skills and attention to detail · Excellent verbal and written communication skills · Ability to work independently, accurately & efficiently · Experience in providing customer/employee support · A positive and flexible attitude is a must · Proficient in all Microsoft Office products, specifically Outlook, Word and Excel Job Type: Full-time Pay: From $20.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Employee discount * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * Monday to Friday Work Location: In person

• Phone : NA

• Location : 14202 Ironwood Dr NW, Grand Rapids, MI

• Post ID: 9022975789


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