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Guest Services Representative - Full Time

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Posted : Wednesday, August 14, 2024 01:21 AM

Employment Type: Full time Shift: Description: Position Summary: Provides a welcoming and resourceful presence as the first contact for patients, families, friends, and visitors at the front desk of the hospital.
Requires outstanding communication and problem-solving skills, exceptional knowledge of the hospital’s mission and values as well as a passion for excellence.
Displays a high energy, can-do attitude in a highly visible position requiring a professional presence providing high qualify of Customer Service! Computer and phone use will be required.
Why Trinity Health? Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country.
Work Today, Get Paid Tomorrow! Now Offering Daily Pay Options All hours and shifts available with flexible scheduling.
Competitive pay Paid time off and comprehensive benefit package that starts day one Benefits on day 1, no waiting period Retirement programs with employer match Student loan forgiveness services for staff and their family 18 Days of PTO your first year, 6 paid Holidays 25% discount with Sprint, Verizon, or AT&T Qualifications: Minimum: High school diploma or equivalent – plus – additional course work at the college level.
Preferred: Associates degree in business or related field.
Minimum: Two years guest/customer services experience What attributes are needed for this position: Ability to work w/interruptions while maintaining an excellent customer focus.
Organizational and multi-tasking skills.
Attentive to detail.
Demonstrated experience with Microsoft office products (word processing, spreadsheets, database, and presentation software).
Professional presence and vocabulary.
Pleasant and helpful demeanor.
Interpersonal and positive.
Self directed and ability to exercise independent judgment.
Team player.
Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.
Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.
Our colleagues have different lived experiences, customs, abilities, and talents.
Together, we become our best selves.
A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.
Trinity Health is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

• Phone : NA

• Location : 200 Jefferson Avenue Southeast, Grand Rapids, MI

• Post ID: 9053689442


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