Senior Manager, Entegra Client Services Support

Unit Description: Entegra Procurement Services is a fast-growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone.
Entegra Procurement Services provides procurement management for multi-unit clients in industries including seniors, leisure, hotels, and restaurants.
We deliver procurement solutions that drive operational effectiveness and innovative products and services.
We are currently a Senior Manager, Client Procurement Services.
This position is responsible for the growth and retention of assigned clients within Entegra Procurement Services, across all business segments.
The role will work to support the achievement of established financial targets through planning and implementation of business plans, while taking into consideration short- and long-term goals, resources needed and scope of service.
This is a remote opportunity with ideal candidate residing Eastern or Central Standard Time.
Client Focus: The ability to promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations.
This includes working with assigned clients and strategic partners to actively listen to concerns and requests; identifying needs and requirements and providing solutions; establishing organizational protocols or systems to identify client issues, trends, and opportunities and effectively integrate them into strategy.
Customer Knowledge, understanding of the customer's business priorities, values, and business goals (i.
e.
key preferences business culture, business background, key business objectives and priorities, key business challenges and strengths).
Technical, business and financial acumen: Ability to execute Entegra Team strategies Maximize the clients’ and Entegra’s value thru the utilization of Supply Management contracts The ability to manage time so that the priority of the activities determines the timing and amount of attention they receive.
Responsibility for financial performance of clients within defined client profile Able to Interpret Entegra’s financial model and the clients to establish and support optimum ROI activities and prioritization.
The ability to work with various levels of internal teams and leadership.
Work with internal / external customers directly to support client retention and growth by creating and delivering business reviews and support of program implementation activities.
Work directly with Entegra client to present analysis on contracted programs and program benefits.
Strong interpersonal skills to engage with clients within a variety of segments.
Ability to clearly set and communicate with team leader performance objective and goals The ability to develop and deliver formal presentations to others that may include management, peers, team members, and others outside the organization.
Stay informed of Entegra contracted programs on manufacture, direct store delivery and supplies, equipment and services.
Data Analysis/Interpretation: Ability to manage large data set in Microsoft Access and Excel Provide recommendations and guidance to clients regrading Entegra contracted programs to include manufacture programs, Direct Service Distribution, Service Equipment and Supply, and regional programs.
The ability to systematically gather information from a variety of sources, analysis information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
Ability to convert general data and findings into applied, specific information and suggestions that add value to business planning.
Project Management: The ability to plan resource requirements and secure resources to ensure the successful completion of designated projects and to effectively manage time and resources to ensure that work is completed efficiently.
Sales Orientation: The ability and willingness to recognize, identify, and assist in sales opportunities and close sales of products and services.
This also includes the ability to face resistance without becoming discouraged or defensive.
Requirements: Bachelor’s Degree or equivalent work experience.
Advanced Microsoft Excel experience with the ability to manage large data sets.
Microsoft Access database skills are a plus Five years industry experience; supply chain, hospitality, golf and or food service industry Proven success with business development opportunities in the hospitality industry Strong analytical skills.
Strong client presentation skills required Project Management Experience preferred.
What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.
While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Qualifications & Requirements: Basic Education Requirement - Bachelor’s Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.