Customer Service Representative

Description: Job Title: Customer Service Representative Why Should You Join Us? Are you seeking a dynamic career with room for growth? Look no further! As a Customer Service Representative at our West Michigan branch, you'll enjoy: On-the-Job Training: We invest in your success from day one.
Exceptional Benefits Package: We care about your well-being and offer comprehensive benefits, including Blue Cross Blue Shield, EyeMed Vision, Guardian Dental, Flexible Spending Account, 401(k), Profit Sharing, and more.
Work-Life Balance: Enjoy paid time-off and holiday pay, including a paid week off between Christmas and New Year.
Comfortable Workspace: Work in a quiet office setting with your own desk.
Advancement Opportunities: Grow your career with us.
Overtime Pay: Earn extra for your hard work after 40 hours.
Job Description At Moeller Precision Tool, Customer Service Representatives are the backbone of our organization.
They are often the first point of contact for our valued customers.
This role demands strong organizational skills and effective communication.
As a Customer Service Representative, you will: Provide Exceptional Service: Take customer orders and quotes via phone, email, or fax.
Product Expertise: Identify product codes and convert them to Moeller nomenclature.
Efficient Processing: Enter orders and quotes into our operating system.
Quote Expertise: Generate quotes for standard Moeller components.
Special Handling: Prepare special product line items for the Estimating Department.
Support: Assist with other office administrative tasks as assigned.
About Us Become a valued member of the Moeller Precision Tool family.
As the foremost global manufacturer of precision tooling for the metal forming and stamping industry, we're at the forefront of innovation.
Our West Michigan sales office is on a growth trajectory, and we're actively seeking an enthusiastic Customer Service Representative to expand our market presence.
Our exceptional tool and die components find applications in a wide range of industries, from household appliances and automotive to pharmaceuticals, and beyond.
Rooted in Michigan, we are a family-owned and operated company that takes immense pride in our legacy of craftsmanship.
Visit our website to learn more: https://www.
moellerpunch.
com/ Requirements: Position Requirements We are looking for individuals with a rich background, possessing a minimum of 2 years of technical order entry skills and 2 years of customer service experience.
Ideal candidates should demonstrate the following qualities: Attention to Detail: Must be highly detail oriented.
Skills: Proficient in math, communication, and computer skills.
Confident Communicator: Must be well-spoken and unafraid to ask questions.
Team Player: Be coachable and able to work effectively within a team.
Reliable: Maintain reliable transportation.
Education: High School Diploma or GED.
Preferred Qualities In addition to the above, we highly value: Previous experience in order entry within a manufacturing setting is highly desirable.
A strong understanding of tool and die manufacturing is a considerable asset.
Willingness to Travel Additionally, the ideal candidate should be open to light, in-state travel as needed to support our customer engagement efforts and build strong relationships within our market.
Compensation Pay Range: $22-28/hour, based on applicable experience.
Overtime Pay: Eligible for overtime pay after 40 hours.