Customer Service Representative

Who We Are: CareLinc Medical Equipment is an industry leading supplier of medical equipment in the region.
We have 700+ employees spread over 5 states, and our growth is not slowing down! Through years of growth and development, CareLinc has added vital services and dedicated support teams to help our customers to the best of our ability.
We operate with the sole intent of providing the highest care services that improve and enhance the daily living for our patients! What will you be doing: The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources.
The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs.
This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude.
This position will have a key focus of working on our fax team.
What is required: Able to pass background checks as it pertains to the position Knowledge of the Microsoft Office suite Incredible attention to detail Excellent interpersonal and communication skills Good time-management skills What we offer: Competitive Pay Medical Insurance - Recognized in the Top 10% in the Nation within our industry! Deductibles as low as $250! Dental Insurance Vision insurance Additional insurances; Short-Term Disability, Life Insurance, accident, legal, and more! PTO Paid Holidays 401K with company match EAP - Employee Assistance Program (available immediately to you and your dependents) Career Advancement/Development Opportunities Van Andel suite ticket drawings!