Front Office Receptionist - Wyoming

*RETENTION BONUS AVAILABLE!* *Who We Are* catherineshc.
org Dignity is one of our four core values, and we believe this extends not only to the patients we partner with, but to our staff as well.
We strive to create a workplace where you can grow professionally and personally alongside committed and passionate team members.
We offer a generous and competitive benefits package, including medical, dental, vision and life insurance; an employer-sponsored retirement program; paid time off and holiday pay; professional development allowances; and more for full-time employees.
For more than 25 years, Catherine’s Health Center has provided access to high quality, affordable, and compassionate health care for the underserved throughout West Michigan.
As a Federally Qualified Health Center (FQHC), Catherine’s offers the opportunity to work with a team that engages patients as active partners in their care in a warm, friendly, safe, and modern atmosphere.
Catherine’s provides primary medical care, dental care, behavioral health care, and health support services across three locations in West Michigan, with rapidly growing plans to expand to new locations and services to meet the needs of the community.
If you believe that health care is a basic human right and desire to be part of a team committed to helping, healing, and serving all people, Catherine’s is excited to announce to the following opportunity.
*The Opportunity* Catherine’s is actively seeking a Front Office Receptionist to serve as the first point of contact for patients at our Creston location.
Catherine’s mission of providing high quality, affordable and compassionate health care starts the moment that a patient walks in the door or picks up the phone.
The receptionist will have the opportunity to work with the amazing front office team to ensure that all members of the community needing health care can meet with a provider as soon as necessary.
*Job Summary* The Front Office Receptionist will work with a lively team to ensure an efficient and positive experience for patients.
Responsibilities will include greeting patients, patient registration, answering phones, scheduling appointments, patient check out, insurance verification and records processing.
The front office team upholds Catherine’s values by building relationships based on integrity and honesty, serving the community with a commitment to excellence, treating patients and visitors with respect and dignity, and enhancing professional skills to foster stewardship.
*Primary Location*: Catherine’s Health Center Creston *Position Supervisor* : Practice Manager *Schedule:* Full-Time Monday-Friday; 8:00am to 4:30pm depending on the day *Minimum Position Qualifications* * Previous customer service experience (1 year preferred) * Medical/Dental knowledge and experience (1 year or equivalent education preferred) * High school Diploma, or GED/Equivalent * Bilingual (preferred): Spanish, Arabic, Vietnamese, Nepali, Bosnian, Burmese, Kinyarwanda, Swahili, or Pashto *Skills, Knowledge, and Experience Requirements*  Commitment to Catherine’s mission of providing access to high quality, affordable, and compassionate healthcare  Patient-Centered/Customer Focused  Excellent verbal and written communication  Proficiency with standard desktop computer system, multi-line phones, and keyboard entry  Experience with electronic health record (such as Athena or EPIC)  Ability to multi-task in a setting with frequent interruptions  Must have good knowledge and understanding of insurance verification  Must be able to communicate with patients and insurance companies  Ability to problem-solve, take direction, and work with a team  Available Monday through Friday 40 hours per week.
Some early morning and/or evening availability.
 Proficiency in Microsoft Office Suite programs  Good organizational skills  Uphold Catherine’s values of social justice, service, dignity, and stewardship _Catherine’s is an equal opportunity employer.
Catherine’s prohibits discrimination of any type and affords equal employment opportunities to all qualified persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
_ Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * No weekends Experience: * Medical terminology: 1 year (Preferred) * EMR/EHR: 1 year (Preferred) * Medical office: 1 year (Preferred) Language: * Another Language (Preferred) Work Location: In person